WORST BANKING SERVICE AND BANK

Capitec is the worst bank I have ever dealt with. I have 4 x bank accounts with capitec which have money in them. I tried to access the internet banking this evening and the accounts are gone. I phoned the internet banking department and was met with an *********** individual who told me my accounts are dormant and that I need to go to a branch in order to re-open the account. I dont have time to simply drive to a branch and do admin in order to re-open my account. They were open and I need BANK STATEMENTS now!! The bank accounts belong to me and I dont have time to drive to the branch. How can Capitec withhold my own bank statements from me and provide me with useless service. The *********** call center individual was not useful at all and not helpful. Waste of salary and payroll. I will be closing all my bank accounts and will not deal with Capitec again.