MS
Mfanafuthi S

1 reviews | Active since Mar 2019

28 Jul 2020, 06:13

Worst Bank with bad systems

Capitec Bank is the worst bank when it comes to credit. After months fighting with you guys where you were either not debiting the agreed amount or debiting the incorrect account. I finally had it with you and decided to clear the balance. When I thought my troubles were over, after a week boom am owing R616 from no where. I haven't seen ******** like you guys. Instead of meeting your clients half you, you thrive in ripping them off. Call me *** and rectify this. Its always something new with you guys, I wouldn't advise anyone to take credit with Capitec, do your normal banking and end there otherwise you will regret it.

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Replies (1)
Capitec Bank
Capitec Bank's reply28 Jul 2020, 09:52
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank