LS
Leigh S
1 reviews | Active since Sept 2023
01 Sept 2023, 20:32
Worst bank. Take all your available funds on your access facility without a mail or even a call
Worst bank of all. Tried to restructure finances and ended getting other offers from another bank. Structured my finances with the bank and then all of a sudden my access facility is reduced to R0 after being at the bank for 8+ years. Bank is not willing to help with restructuring yet when you go elsewhere they just take all available funds on your access facility. Sore losers.....Capitec are bad at customer services and retentions. Well you lost 2 clients Capitake. You *****ed me over....see how I ***** you over. Lekker to lick your wounds Ne?
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Replies (2)LS
Leigh S's updateReviewer Update
01 Sept 2023, 20:55Oh forgot to mention. I got a settlement quote via email for my credit card to close the card. I pay the settlement amount immediately. Then when it came to closing the account "oh now there is another R50 to close the account. Settlement quote is binding. I paid the R50 the next day just to find out that the card is being closed. Where is my R50 refund? *****s
LS
Leigh S's update01 Sept 2023, 20:55
Reviewer Update
Oh forgot to mention. I got a settlement quote via email for my credit card to close the card. I pay the settlement amount immediately. Then when it came to closing the account "oh now there is another R50 to close the account. Settlement quote is binding. I paid the R50 the next day just to find out that the card is being closed. Where is my R50 refund? *****s
Capitec Bank's replyOfficial
01 Sept 2023, 21:31Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Capitec Bank's reply01 Sept 2023, 21:31
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank