ZM
Zola M
1 reviews | Active since Sept 2021
21 Feb 2024, 17:49
WORST BANK - SERVICE VERY POOR
This is the worst bank ever, - so i PLACED AN ORDER AT PNP ASAP - THEY TOOK FUNDS FROM MY BANK , AND 2 SECONDS LATER I GOT AN SMS SAYING THE ARE NO FUNDS - I GOT INTOUCH WITH PICK N PAY THEY ADVISED THAT I SHOULD CONTACT MY BANK, MY BANK NOW SAYS I MUST GET A LETTER FROM PNN ADVISIGN THEM TO REVERSE THE FUNDS, MIND YOU CAPITEC HAS A CLEAR VIEW OF WHAT IS GOING ON MY ACCOUNT, CAPITEC IS THE WORST BANK, AND THIS IS NOT THE FIRST TIME.
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Replies (2)
Capitec Bank's replyOfficial
21 Feb 2024, 18:14Good day Zola
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply21 Feb 2024, 18:14
Official
Good day Zola
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
ZM
Zola M's updateReviewer Update
26 Feb 2024, 11:05 Dear Abigail Van Wyngaardt,
I trust this message finds you in good spirits.
I wanted to take a moment to extend my heartfelt gratitude to you for your outstanding efforts in resolving the matter we recently encountered. Your professionalism, dedication, and regular updates throughout the process have been truly commendable.
The Capitec Complaints department is undoubtedly fortunate to have an employee of your caliber. Your commitment to providing exceptional service has not gone unnoticed, and it is greatly appreciated.Once again, thank you for your invaluable assistance and for going above and beyond to ensure a satisfactory resolution.
Warm regards,
Zola Mshumpela
I trust this message finds you in good spirits.
I wanted to take a moment to extend my heartfelt gratitude to you for your outstanding efforts in resolving the matter we recently encountered. Your professionalism, dedication, and regular updates throughout the process have been truly commendable.
The Capitec Complaints department is undoubtedly fortunate to have an employee of your caliber. Your commitment to providing exceptional service has not gone unnoticed, and it is greatly appreciated.Once again, thank you for your invaluable assistance and for going above and beyond to ensure a satisfactory resolution.
Warm regards,
Zola Mshumpela
ZM
Zola M's update26 Feb 2024, 11:05
Reviewer Update
Dear Abigail Van Wyngaardt,
I trust this message finds you in good spirits.
I wanted to take a moment to extend my heartfelt gratitude to you for your outstanding efforts in resolving the matter we recently encountered. Your professionalism, dedication, and regular updates throughout the process have been truly commendable.
The Capitec Complaints department is undoubtedly fortunate to have an employee of your caliber. Your commitment to providing exceptional service has not gone unnoticed, and it is greatly appreciated.Once again, thank you for your invaluable assistance and for going above and beyond to ensure a satisfactory resolution.
Warm regards,
Zola Mshumpela
I trust this message finds you in good spirits.
I wanted to take a moment to extend my heartfelt gratitude to you for your outstanding efforts in resolving the matter we recently encountered. Your professionalism, dedication, and regular updates throughout the process have been truly commendable.
The Capitec Complaints department is undoubtedly fortunate to have an employee of your caliber. Your commitment to providing exceptional service has not gone unnoticed, and it is greatly appreciated.Once again, thank you for your invaluable assistance and for going above and beyond to ensure a satisfactory resolution.
Warm regards,
Zola Mshumpela