SM
Sanele M

1 reviews | Active since Nov 2019

02 Dec 2023, 05:24

Worst bank please do not trust with your money

Capitec has authorised a debit order on my account via Debi check from CapFuneral of R340.05 and a fee of R3.50 charged on my account. I have never authorized such and I'm not the first individual to complain about this *****ulent company. Capitec has not taken any action against these *****ulent debit orders, all they tell you is they cannot assist as this is an authorized transaction. **** this bank I want my money money ASAP, they should invest more on their security measures. I need my money as I have worked hard for it for all we know their employees are supplying our information to the *****sters because how can Dedi check go through without the approval of the account holder. I'm sorry I need my money back and not accepting any excuses.

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Replies (1)
Capitec Bank
Capitec Bank's reply02 Dec 2023, 08:05
Official
 Good day Sanele 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank