BP
Benedine P

1 reviews | Active since Nov 2021

20 Jul 2023, 19:09

Worst bank in SA

I received a payment from overseas through capitec forex, I called and went in to the bank at nelspruit Valley hyper, 1st they said after 7 days it will show, nothing after 7 days, I called capitec forex in PE, the lady said she doesn't work in that department and will give it through to her manager to handle, yet its been since the 4th Jule, when we call we can't get through, when we email we don't get any response. How will you feel if this was your Monday, if this was your only income.

You are taking food out of my family's mouth by not doing your job. Do your ****ing job and the land won't end up as it is now.

Capitec's service is up to ****. No wonder why they are so cheap with their bank charges, easy to take money but useless to actually assist their customers.

I am tired of capitec and their staff not doing their job. Wors bank ever

0
Replies (1)
Capitec Bank
Capitec Bank's reply20 Jul 2023, 20:54
Official
 Good day Benedine

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank