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mariskan M

1 reviews | Active since May 2017

16 Mar 2023, 10:59

Worst Bank in SA!!!!!

Capitec is just the worst bank ever! I complained on this platform in Dec 2022 about them deducting money from my account whenever they feel like it and struggling to align my debit order date with my salary date. I was contacted from someone at Capitec and I have a letter confirming that my debit order date has finally been changed to my salary date. Big was my surprise since then they still trying to debit my account before my salary date and are now listing me as arrears although my account is paid up to date. Sick and tired of your bad service!

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Replies (1)
Capitec Bank
Capitec Bank's reply17 Mar 2023, 10:58
Official
 
Good day Mariska
 
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank