MB
Mark B
1 reviews | Active since Sept 2009
22 May 2023, 16:32
Worst bank for business
Minus 10 for service from Capitec business or should I say lack of.
Waited 1 hour 13 minutes before I decided to hang up to speak to customer service.
This is absolutely ridiculous.
And I was told that I will be called back at 13h00 to hear that everything was sorted out. THAT ALSO DIDN’T HAPPEN.
Worst bank ever!!!!
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
22 May 2023, 16:34Good day Mark
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply22 May 2023, 16:34
Official
Good day Mark
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's replyOfficial
26 May 2023, 14:11Hello Mark B
In response your complaint, kindly refer to our telephone conversation held on 26 May 2023 / email correspondence sent to you on 26 May 2023, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
In response your complaint, kindly refer to our telephone conversation held on 26 May 2023 / email correspondence sent to you on 26 May 2023, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
Capitec Bank's reply26 May 2023, 14:11
Official
Hello Mark B
In response your complaint, kindly refer to our telephone conversation held on 26 May 2023 / email correspondence sent to you on 26 May 2023, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
In response your complaint, kindly refer to our telephone conversation held on 26 May 2023 / email correspondence sent to you on 26 May 2023, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank