Worst bank experience ever

Capitec does not care about their customers. Your money gets **********ly ****** out of your account. Tou provide everything asked of you, then they just say., The person who stole the money is a legit customer. My money cant be refunded because the person already used it. The are protecting the ******* as this person who was ******** a lot of people *****ing their money is a Capitec customer aswel, helping people as “customer service”. All this happened after they were off line for 2 days. They also do not inform clients when thw block service providers to who payments are made via dt orders. You only find out when you receive notifications of dt orders not going off. When calling you hold the line forever most of the times longer than 10min the you get cut off. Their customer service is very poor.