Worst bank EVVVVVVVVVVVER

Once again, i have been let down by Capitec. WHY do you even offer a service you can not provide? Like seriously? All you are doing is disappointing customers and forcing us to move to different banks because you can not offer us what you promise. I received a foreign payment on Monday. It is still not cleared in my account. Now note that even the consultant at the bank told me yesterday that it should have cleared by day 3 and this is not usual. I told them to contact forex department and even your WORKERS say it is useless because forex does not answer their phones nor reply to emails. ***? I confirmed with my employer and she said the money cleared their bank on Monday already, but yet forex still can't seem to find the payment. The payment HAS to be in South Africa by now.

I DEMAND FURTHER INVESTIGATION INTO THIS IMMEDIATELY