MN
Moeketsi N

1 reviews | Active since Sept 2019

20 Sept 2021, 10:17

WORST BANK EVER.BAD SERVICE *******ION STILLING MY POOR

Last week on Thursday I purchased Airtime with Capitec App money was debited from account but no Airtime I went to branch they told me to wait for 24hrs after 24hrs they told I must wait for 48hrs still after 48hrs nothing happening I must run after them waste another money in order to get my money back I'm so disappointed on Capite Bank

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Replies (1)
Capitec Bank
Capitec Bank's reply20 Sept 2021, 10:28
Official
Good day Moeketsi

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 
 

Kind regards 

Capitec Bank