mS
musawenkosi S

1 reviews | Active since Oct 2016

12 Oct 2016, 16:37

Worst bank ever...they won't pay my money

<p>My account was wiped clean of funds on the 14 and 15th Sept 2016 via mobile banking.Capitec is refusing to pay claiming that I must have given my pin to the **********.This is ludicrous !!! Cheap services come with a cost of cheap customer care. Pay up capitec!!!</p>

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Replies (2)
Capitec Bank
Capitec Bank's reply13 Oct 2016, 08:27
Official

I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply13 Oct 2016, 10:21
Official

Good day

As discussed telephonically, I trust that your issue is now resolved.

Pheliwe Baartman

Complaint Management

Capitec Bank