1 reviews | Active since Mar 2023
WORST BANK EVER! My money out on hold for nothing.
I'm really disappointed with Capitec Bank. At first you stopped my account saying I called you and told you I've been hijacked, then you unblock my account but with my money out on hold, and then you cite I received money from Forex trading that wasn't mine but I proved it was infact mine, I sent all the required documents (proof of payment, 6x affidavits) but you still won't release my money that you put on hold. Now I'm surprised the other Capitec accounts you decided to stop because I transferred money into them before you stopped my account, have been unblocked and they were only able to get their money a week ago.. BUT MY MONEY IS STILL ON HOLD AND YOU CANT EVEN EXPLAIN WHY!!! you're telling me now that I will receive a call that you will ask me questions, I don't know what questions and I've been to Capitec branch more than 10 times for the last 30 days. You're the worst bank ever that can't even resolve it's issues
All I hear is that I should wait for a 5 days, then 5 days passes I go back to the branch only to be told you're still investigating and I should wait for another week. I'm tired of you guys and whatever you are doing is *******, I should be suing you for wasting my time and money when I'm visit your branch because you're holding money that you know we'll it's mine
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
