WORST BANK EVER!!!!!!!!!!!!!!!!!!!!! ***********!!!!!!!!!!!!!!!!!!!!

If I could give this bank a -10 stars I would!!!!!!! I HATE THIS BANK!!!!!!!!! After complaining on here and on social media, I was promised a call to resolve my issue!!!!!! To this day (besides the consultant who follows up if I was in fact contacted) NO ONE HAS CONTACTED ME!!!!! WHY THE F*UCK AM I PAYING MONTHLY FEES IF I GET NO CUSTOMER SERVICE!!!!???? MY insurance claim was declined and I specified that I cannot afford the monthly installment on my loan!!!! If someone bothered to actually contact me, an arrangement could have been made!!! But NO, CAPITEC IS TOO USELESS!!!! But oh boy, when time comes to deduct money they are always early!!!!!! ***** that!!!!! I'm closing my bank account!!!! You will not get 1 more cent out of me!!!! If you can't resolve my problem after I'm PAYING YOU to do so, why should I be bothered to pay you anything????? You can add up all the money I've paid already towards fees for a non existent service!!!!