ML
Matome L

1 reviews | Active since Oct 2023

09 Mar 2024, 23:20

Worst bank ever for buying electricity

Buying electricity through their app is the biggest mistake especially, and to top it off, qhen you inquire about it, they say their only a link between you and the service provider and therefore you should contact that service provider,

0
Replies (2)
Capitec Bank
Capitec Bank's reply10 Mar 2024, 16:26
Official
Good day Matome  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
ML
Matome L's update10 Oct 2024, 18:47
Reviewer Update
Am still having the Electricity problem, that was supposedly resolved, but now it seems worse, we slept in the dark cause units bought through them are busy being rejected by our meter, am not winning here maybe i should stop change banks