LT
Lizmari T
1 reviews | Active since Dec 2019
23 Jun 2025, 09:02
Worst bank ever
Worst bank ever! I closed the account due to terrible client service. A client made a transfer into the account that was supposed to be closed but Capitec Business still let the transfer through. They did return to the client or informed me. Kept my money for two months. Now I am still struggling to get my money back. And in the process they have soured the relationship between me and my client.
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Replies (2)
Capitec Bank's replyOfficial
23 Jun 2025, 10:36Good day Lizmari T
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply23 Jun 2025, 10:36
Official
Good day Lizmari T
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
27 Jun 2025, 13:06 Hello Lizmari
With reference to our telephone conversation/ email correspondence.
I trust that you are satisfied with the outcome. We have proceeded to close your complaint.
Kind regards,
Capitec Bank
Capitec Bank's reply27 Jun 2025, 13:06
Official
Hello Lizmari
With reference to our telephone conversation/ email correspondence.
I trust that you are satisfied with the outcome. We have proceeded to close your complaint.
Kind regards,
Capitec Bank