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Fatima D

1 reviews | Active since Apr 2019

07 Dec 2023, 11:29

Worst bank ever

I am so unhappy with this bank. On the 26th of November 2023 I sent money from capitec to my nedbank account with immediate payment. I have been calling capitec sinxe the 27th of November 2023 but i still haven't received the funds. They keep on saying that the matter has been escalated everytime i call them. I dont knkw how long i must now wait until i get my money. I am seriously mad because they know where my money is and i want it.

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Replies (1)
Capitec Bank
Capitec Bank's reply07 Dec 2023, 17:13
Official
Good day Fatima

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank