Worst bank EVER!!!

Capitec has by far become the worst bank to deal with. The were very unhelpful with my wife's money was lost due to ***** and just didn't give a damn. Reported the incident and nothing came of it. Their app is faulty every now and then and especially when you need it most. They now have blocked my account even after the sender confirmed numerous times with his bank that funds are authorized. They are quick to block the account and very slow and unbothered to even assist in resolving the matter. I've been left stranded with no money and all my urgent expenses are on stand still. I'm extremely unhappy!!!