KB
Karen B
1 reviews | Active since Apr 2020
30 Apr 2020, 16:21
Worst bank ever
Omw just had the worst service ever, why especially during this lock down must my bank dissapoint me so badly. Rudest consultant made my issue feel so insignificant, *********** Service Centre Consultant. As soon as this lock down is done, I wil show you how insignificant you are. Treating people this way now that we need you.
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
30 Apr 2020, 16:27I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank
Capitec Bank's reply30 Apr 2020, 16:27
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
06 May 2020, 12:17Good day Ms Bailey
As discussed telephonically, I confirm the matter has been dealt with.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply06 May 2020, 12:17
Official
Good day Ms Bailey
As discussed telephonically, I confirm the matter has been dealt with.
Kind regards
Complaint Management
Capitec Bank