MZ
Mandla Z

1 reviews | Active since Feb 2018

20 Oct 2023, 06:35

Worst bank ever

Wednesday I complained on social media about Capitec, yesterday a complaints consultant called me, she promised to call me back before 11am, till now no call, how can you be dealing with complaints when u yourself have terrible customer service.

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Replies (1)
Capitec Bank
Capitec Bank's reply20 Oct 2023, 07:07
Official
Good day Mandla 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank