Worst bank ever.

I am very disappointed in Capitec. I made a payment on my account to a fnb account. It's been more that 48hrs and still no money. I contacted the 24h call center and they couldn't help. Contacted them via whatsapp ,still no help. They always log an investigation but nothing comes from it. I'm sick and tired of waiting for my own money. I want my money back. Stop ******** people out of their own money.