KT
Khanyisa T
1 reviews | Active since Mar 2019
24 Feb 2025, 17:15
WORST BANK EVER
CAPITEC debited my Webafrica premium on both the 7th and 16th of February, despite the payment being successfully made on the 4th of February. When I inquired about these duplicate charges, they only confirmed that the transactions were legitimate but failed to provide any explanation as to why they were debited or for which date.
To this day, no one has provided a clear answer regarding where my money went. I strongly advise others to stay away from these companies, as it appears they are exploiting customers for their own benefit.
I will be moving my salary away from you.
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Replies (2)
Capitec Bank's replyOfficial
24 Feb 2025, 18:37Good day Khanyisa
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply24 Feb 2025, 18:37
Official
Good day Khanyisa
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
KT
Khanyisa T's updateReviewer Update
06 Mar 2025, 15:52It's the 06 of March and the issue is still pending. Siyasanga Blayi promised to come back to me since last week.
KT
Khanyisa T's update06 Mar 2025, 15:52
Reviewer Update
It's the 06 of March and the issue is still pending. Siyasanga Blayi promised to come back to me since last week.