JF
Jackie F

1 reviews | Active since Jul 2017

30 Dec 2024, 15:00

Worst bank ever.

Seriously ***???????????????????? After complaining on hellopeter about the fact that you tried taking a debit order early when i didn't get paid early now you want to take 2 installments?????????????????? Nov was paid dec still has to be paid like I told your customer care caller the end of the month when i actually get paid . So why do you want to now take 2 installments???????????? Access facility. It shows arrears 8144,62 and current 8144,62 but i was never arrears you tried taking early without my consent. Now it shows outstanding R16289,24...... seriously sick and tired of capitecs incompetence

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Replies (2)
Capitec Bank
Capitec Bank's reply30 Dec 2024, 16:36
Official
Good day Jackie. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
JF
Jackie F's update30 Dec 2024, 16:39
Reviewer Update
Someone better sort this out before tomorrow