1 reviews | Active since Nov 2016

12 Aug 2019, 13:20

WORST BANK EVER

So disappointed with Capitec Bank, after banking with them for so many years they can't assist me with my request, I always have to call them to follow up and get told different outcomes every time. WORST BANK EVER

0
Replies (3)
Capitec Bank
Capitec Bank's reply12 Aug 2019, 15:23
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank
's update12 Aug 2019, 15:59
Reviewer Update
I hope I can get proper assistance because this is truly unfair and I am not happy with the service I received and the outcome wouldn't want anyone to receive such service. Ref ***7.
Capitec Bank
Capitec Bank's reply28 Aug 2019, 11:49
Official

Hi Lorretta

As per our telephonic conversation the matter has been resolved.

Kind regards