1 reviews | Active since Aug 2015
Worst bank ever
I had four loan accounts with Capitec that where handed over to Anthony richard and Associates, On the 3/10/2017 i settled 2 of those accounts, on the 4/10/2017 the accounts where moved to VVM and associates without updating the closed accounts. Capitec agrees that they received the settlement amounts from Anthony richards and associates, But now VVM want to collect the total amount for all 4 accounts including the ones that i Settled. I tried to speak to capitec, vvm and anthony richards and no one is willing to help.
Thank you for your post captured on Hello Peter. We are currently experiencing technical difficulties and sincerely apologise for the delay in responding to your post.
Our aim is to alleviate client frustration and therefore invite you to contact our Complaint Management department directly in order to expedite your complaint. We regret the inconvenience this may cause.
Thank you for your patience herein.
Complaint Management
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Thank you for your post captured on Hello Peter. We are currently experiencing technical difficulties and sincerely apologise for the delay in responding to your post.
Our aim is to alleviate client frustration and therefore invite you to contact our Complaint Management department directly in order to expedite your complaint. We regret the inconvenience this may cause.
Thank you for your patience herein.
Complaint Management
***
I acknowledge your posting, and have referred it to Jackie Radyn for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Jackie Radyn for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank