RW
Raymond W

1 reviews | Active since Jan 2018

26 May 2023, 11:22

Worst bank ever!!!!!

The bank put a hold on my account without informing me thereof due to some ***** they detected. I was told to go to the bank to resolve. At the bank i was told it would take up to 24 hours to lift the hold. I asked for it to be escalated. It is more than 24 hours later and the hold has still not been lifted. I am being hold hostage with my own money.

Capitec please release the hold to enable me to access my money and move my money as far away as possible from Capitec. Worst bank ever.

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Replies (1)
Capitec Bank
Capitec Bank's reply26 May 2023, 18:07
Official
 Good day Raymond

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank