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Nelson A
1 reviews | Active since Dec 2015
02 Dec 2015, 12:14
Worst Bank Ever
Yesterday I called to apply for a Loan and I was provisionally approved, I was asked to send my Payslips, Id & Bank statements, which I did. They declined me because they didn't accept my R8000.00 housing allowance that I get as an income!!! They say it's non recurring, saying it has to show on 3 payslips. So I sent them a confirmation letter of my allowance from my employer and they still didn't accept it!! What a Joke!!! They are really useless!! Especially when you consider the fact that my credit history is excellent
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Capitec Bank's replyOfficial
03 Dec 2015, 08:48Hello Thanduxolo100,
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply03 Dec 2015, 08:48
Official
Hello Thanduxolo100,
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank