Worst Bank EVER!

My husband was a victim of card skimming recently - handed over to capitec for \investigation"- got a reply yesterday via sms cos the guy was too scared to tell us over the phone that payment was declined - due to \""UNAUTHORIZED TRANSACTION\"" - OFF COURSE IT WAS UNAUTHORIZED - MY HUSBAND NEVER DID THE TRANSACTION YOU *****S! Public needs to beware of this bank - seems like they control card skimming and ***** from unsuspecting customers like ourselves and give back to other customers as \""low bank charges / fees\"" - my husband entire salary was withdrawn from his account at an entirely different location - how is it possible for 1 person to be in 2 places at the same time - really - get rid of the dumb staff and employ people that have good communication skills - i.e - speak ENGLISH!!!! I want my money back - you bunch of *******!!!! """