Worst bank

Capitec is the worse bank ever. They allowed an unauthorized transaction in my account from a ****mers. I received a notification from my account for the amount of R1011, 83 from my account with a funny reference number, I immediately called capitec and informed them about that unauthorized transaction they told me that the only thing they can do is to block my card and they will do the investigation which will take 30 days. I couldn't wait for 30 days for my money. I then complained at Hello Peter, they immediately attendend my case. They refunded me withing 4 days instead of the 30 days they told me about. After receiving my refund they called me to confirm if I did receive my refund, I confirmed that, received the refund. Few hours after confirming ang the refund they deducted the same amount again without even notifying me. I just saw the notification going through in my account with the same amount that was refunded. Capitec is the worst bank. Stay away from Capitec. I'm not happy about how they operate.