Worst bank Capitec

Hi i am trying to get my internet banking to work. Firstly i was at the bank at Germiston were they assured me that everything is loaded and i can do internet banking please take note internet banking not a app on your phone or sell phone banking. So when i wanted to go onto internet banking it still did not want to log in so i contacted the bank again they told me i have to go again to a branch this cost mony every time to go up and down as i am not close to a branch and i have to take off work every time to go to a branch. So today i go to Germiston Branch again. So now i dont have a phone that can take there app. So guess what i can not do internet banking from my computer because i dont have a phone that can take there app. In this case if you need a specific phone u must take out money to buy a smart phone so you can do your banking in the internet this bank must supply there clients with the tools to do banking with them. i mean i have a phone it phones and receive sms's thats all i need now because of the bank i must now spend R2000 or more just to get a phone so i can do internet banking this bank Capitec is a joke i will stick to my normal bank as i have to do transfers ext which is easy with the outer banks i get a log in and password do what i need to and no batteling with a smart phone and grap like that. So Capitec if you read this please feel free to send me my login details for internet banking if you can not supply me with a phone that i can use your services i will not go to any of your branches for this i don t have time to waist for poor services so if you want to contact me to tell me to go to a branch dont wast your time. The next time i go to any off your branches is to go close my account with you and i will place it on hallow Pieter again