CN
Celeste N

1 reviews | Active since Mar 2013

05 May 2016, 10:49

Worst bank and service ever!

I received an sms last night and that I have an outstanding credit facility overdue!All three debit orders for my personal loan and credit facility was deducted in full on 28/04/2016!Complained to the Customer Care, just got an email back please contact the loans department!No answer or apology or anything.FFS! Incident number ***6 CA Nel contact me at *** for details.

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Replies (1)
Capitec Bank
Capitec Bank's reply10 May 2016, 10:02
Official

I acknowledge your posting, and have referred it to Randall Ramsden for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank