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Ray R
1 reviews | Active since May 2018
21 Aug 2023, 17:34
Worst bank abroad payments ever!!! Useless in capetown it seems
Worst bank when it gets to their ForexIS Phone them and sit and wait for over 40 minutes and they just dont answer the phone. You go to the bank to sort it out and even the bank has to sit and wait for ever to get through to their forex department in capetown. When you think it is sorted out, they send you a mail with the same Bulls#@ that they tried to contact you but they just talk **** as they never dialed your number!!
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Ray R's updateReviewer Update
22 Aug 2023, 09:24Does not matter what you do, they just dont answer a phone, you cant tell me any place can put you on hold for over an hour and dont have people to attend to a call! What business this big cant fix a problem like this!!!!!!
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Ray R's update22 Aug 2023, 09:24
Reviewer Update
Does not matter what you do, they just dont answer a phone, you cant tell me any place can put you on hold for over an hour and dont have people to attend to a call! What business this big cant fix a problem like this!!!!!!
Capitec Bank's replyOfficial
23 Aug 2023, 07:18Good day Ray
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply23 Aug 2023, 07:18
Official
Good day Ray
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank