NK
NICOLENE K

1 reviews | Active since Jul 2023

06 Jul 2023, 08:47

Worst bank

Had a very bad experience with Capitec. There are more than 10 transactions per day deducting from my account. Stooped my card 3 times already at Capitec Vaal Mall. Every time I am promised it won't happen again. The deducted amounts will not be refunded and if I want to query it will be R80.00 per transaction. Needles to say I will be moving my banking business to another bank asap.

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Replies (1)
Capitec Bank
Capitec Bank's reply06 Jul 2023, 09:55
Official
Good day Nicolene

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank