Worst Bank

My wife wanted to draw R2420 that was left on her account from atm, first atm transaction declined. Second atm when she inserted the card, didn't even ask for a pin, then she received a sms that R2420 withdrawn then R2420 reversed. Again R2400 withdrawn R2400 reversed. Then R1000 and R1400 withdrawn from a different atm far away.When she phoned capitec's USESLESS customer care number, they were pressuring on stopping the card and said they will escalate the case and it will be investigated in 30 DAYS. They just said it happens to many people and other banks also. How do you tel your kids, sorry we don't have food for you to take to school, I can't drive to work because i don't have money for petrol. The water and electricity bill can't be paid and most probably will be cut of. I've been with standard bank for 15 years and haven't experiance bad service like Capitec.Things have changed that a bank can steel your money and you must just accept and go on. I can surely advise any person to rather test one of the other banks and be sure of safety !!!<br>