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charlotte F

1 reviews | Active since May 2016

12 Apr 2023, 17:06

Worst Bank

after review on Hellopeter, got a phone call and there almost 2 weeks later still no responses, you are the worst worst bank to deal with. no client services, no help from your own bank..never thought of a bank you can " call a that a bank can steel your money'. just excuses after excuses

2 months now and still my money is not reversed as i requested after i spoke to the beneficiary and they agree to let the money be reversed ( i mistakenly paid the wrong beneficiary

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Replies (1)
Capitec Bank
Capitec Bank's reply12 Apr 2023, 17:19
Official
Good day Charlotte 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank