Worse then worse😭😭

If you get the chance leave this bank people before it's too late...Dear Capitec I am still waiting for to unblock my account i have waited forever and it's not fair i gave you my account you said you'd get back to me last week in the another week still begging you for the money i worked hard for My ID *** and my account number is *** what kind of investigation takes 7 months for money below 10k?? My email is ***