Worse service ever

In all my life and being with a client with all the banks, capitec has given me the worst service to date, a deposit **** was committed upon my account and instead of informing me, the bank decided to stop my account, I went to the bank and was told i'll be called by someone, in a few minutes i got a sms stating that there was ***** on the specific account, and i needed to get a affidavit, i've run around and got the affidavit, i got an sms that everything was resolved, just to later discover nothing has been resolved, when i call the bank i was told to go to the branch, when i go to the branch they call centre and i'm being sent from pillar to post, and nobody calls me, i need to run around, clients have paid into this account and i need the funds to do work, you've closed my account for R238, keep that while you do your investigation and release the account or my money, so that i can close this account with this chapter, by the way, with being in your branches the whole week last week none of your consultants told me the card is cancelled, the petrol attendant had to inform me, thanks for that embarrassment too