worse experience ever!!

Today I went to update my details at wesgate mall branch m/plain the consultant did not even greet me or stand up and welcome me she had a stink attitude . when she was done she made me sit I had to ask her if I'm done to top it off I asked her to activate my multi loan she told me to get another ticket coz she is going on lunch how pathetic is that! Don't your client's come first? I work with high maintenance clients and I must be professional at all times . she did not even have a name badge on ! I've been banking with capitec for years and this is my first time experiencing something as bad as this. Employ people who are passionate about what they doing cause you wil loose clients due to consultants with bad attitude. Hope you wil get to the bottom of this and sort out that consultant thanx.