Worse Banking Service and Call Centre
Im utterly dissapointed in capitec to the fact that i loaded a prepaid voucher through my app on the 17th of December, and went to the branch 2 Times and all im being fed is case numbers without any help whatsoever, this is bad service period, my expense being used for such a big organisation is strictly uncalled for!!
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Replies (4)0
Replies (4)
Capitec Bank's replyOfficial
05 Jan 2021, 16:35Good day Itumeleng
We acknowledge receipt of your complaint and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your complaint and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply05 Jan 2021, 16:35
Official
Good day Itumeleng
We acknowledge receipt of your complaint and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your complaint and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
's updateReviewer Update
05 Jan 2021, 16:42You may maks contact on *** alt on ***.
's update05 Jan 2021, 16:42
Reviewer Update
You may maks contact on *** alt on ***.
's updateReviewer Update
05 Jan 2021, 16:43May make*
's update05 Jan 2021, 16:43
Reviewer Update
May make*
's updateReviewer Update
18 Jan 2021, 00:44As yet, i still have not received any feedback to my query neither it being resolved, this is the worst banking experience one can ever go through.
's update18 Jan 2021, 00:44
Reviewer Update
As yet, i still have not received any feedback to my query neither it being resolved, this is the worst banking experience one can ever go through.