EA
Elzonia A
1 reviews | Active since Apr 2023
04 Apr 2023, 09:09
Worse bank when it comes to complaints
More than week ago i haved raised complaint with capitec bit they never responded to my complaint i have even phone bit they never responde to my complaints and still waiting only received email to say they contact me but they never phone why are this poeple service so poor they dont care about there customers because they dont responde to complaimts and emails.
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Replies (4)
Capitec Bank's replyOfficial
04 Apr 2023, 09:13Good day Elzonia
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply04 Apr 2023, 09:13
Official
Good day Elzonia
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
EA
Elzonia A's updateReviewer Update
05 Apr 2023, 15:41they never came back to me
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Elzonia A's update05 Apr 2023, 15:41
Reviewer Update
they never came back to me
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Elzonia A's updateReviewer Update
06 Apr 2023, 11:16what wrong with this bank they never come back to bank just replay on hellopeter that they contact you but the have never contact me
EA
Elzonia A's update06 Apr 2023, 11:16
Reviewer Update
what wrong with this bank they never come back to bank just replay on hellopeter that they contact you but the have never contact me
EA
Elzonia A's updateReviewer Update
10 Apr 2023, 13:34can somoene from capitec give me reference number so that i can refer the matter to ombudsman because they still not resonding to my complaints not even to thsi review has you can see they never came back to me
EA
Elzonia A's update10 Apr 2023, 13:34
Reviewer Update
can somoene from capitec give me reference number so that i can refer the matter to ombudsman because they still not resonding to my complaints not even to thsi review has you can see they never came back to me