LM
Lubabalo M

1 reviews | Active since Jan 2025

27 Feb 2025, 11:54

Worse bank details ever

It is very disturbing how this bank doesn't care about complaints. Like they don't about their customers. They dont have to as they ***** ppls money and just ignores them when doing an enquiry

0
Replies (5)
Capitec Bank
Capitec Bank's reply27 Feb 2025, 12:36
Official
Good day Lubabalo Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
LM
Lubabalo M's update27 Feb 2025, 12:46
Reviewer Update
So my review I wrote in January was not good enough for you

I've been sending emails and I will post all the unprofessional emails responses soon.

My money was ****** whilst I had my card with me. All you could say was , you cannot refund me as the transactions where not online and you do not refund PoS transactions. Knowing that we live in a country where clone cards are very much real.

Or there should be another explanation that Capitec took th money.

Very weird how my query was just pushed aside and brushed off
LM
Lubabalo M's update27 Feb 2025, 12:47
Reviewer Update
And please arrange for a manager to call me.i di t want to speak to your rude *********** agents
LM
Lubabalo M's update03 Mar 2025, 11:27
Reviewer Update
Still no call from them ridiculous service
LM
Lubabalo M's update26 Mar 2025, 18:58
Reviewer Update
Still no call