SM
Shivancha M

1 reviews | Active since Jan 2014

24 Oct 2022, 11:20

Worse bank debit account with authorization

I have an access facility account. I told them that I can only pay R2000 a month. They have debited my account with R3200 with me giving them authorization to debit my account. This is totally unacceptable. Worse bank ever

0
Replies (1)
Capitec Bank
Capitec Bank's reply24 Oct 2022, 12:05
Official
Good day Shivancha 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank