MD
Mfundo D

1 reviews | Active since Aug 2019

30 Nov 2022, 14:40

Worse Assistance at Capitec Bank

This year in January R4660 was **********ly transferred from my Capiec account to a Luno account at Standard Bank and immediately reported the matter to my closest Capitec branch at Woodmead Retail Park. After no actions were taken by Capitec, I lodged a complaint with Banking Ombudsman which ruled in my favour that Capitec must refund me, and to date they have not.

This is one bank I would not recommend to anyone to either open an account or apply for credit. They don't take their clients seriously, just as long as they milking every little cent out of your pocket, they don't care.

0
Replies (2)
Capitec Bank
Capitec Bank's reply30 Nov 2022, 15:04
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
MD
Mfundo D's update30 Nov 2022, 15:53
Reviewer Update
Thank you, I shall await to hear from your official.