DN
Deidre N

1 reviews | Active since Apr 2020

30 Aug 2021, 17:56

World Class Service

Earlier in the month I had a major crisis and after consulting numerous financial institutions for advice. I contacted Capitec Bank, where I was treated fairly and with utmost dignity. I received a follow up call back from a competent and professional lady, who went above and beyond to assist me with my query. She was patient and ensures I was completely satisfied before ending the call. Well done to Capitec on ensuring I received world class service which was tailor made to suit me as an individual.

0
Replies (1)
Capitec Bank
Capitec Bank's reply30 Aug 2021, 18:22
Official
Good day Deidre 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank