Wonderful Service at Garden Route Mall

I went to your Garden Route Mall branch on 20/12/22 and spoke to Kay Lee. Honestly, we were all over the show because we had so many questions (my husband and I) and I definitely think we may have inundated Kay Lee with a few too many questions. Anyway, so Kay Lee helped us (well past the hour they were meant to close!). So she asked us to come back another day with some documents. This was a tough one because we live quite far from George, plus we were using a diesel bakkie that’s heavy on the fuel. We had to seriously consider driving all the way back to George just for 3 pieces of paper. We contemplated just going to Knysna, but both my husband and I agreed that we got such beautiful service from Kay Lee that we were willing to drive the extra distance and use the extra fuel, just so we can chat to her again. So we went back on 22/12/22 but unfortunately had just missed Kay Lee. We were a bit disappointed but then we got to chat to Morné. It turns out that he was just the male version of Kay Lee! Haha! He was just as patient, kind and friendly as Kay Lee was. So we were so grateful we drove all the way back to George because, even though we didn’t get to chat to Kay Lee, we still got to chat to the ever-lovely Morné. Please give credit and thanks to both Kay Lee and Morné at Garden Route Mall. We left your bank both times with feelings of joy and relief. Such wonderful people and wonderful customer service.