TM
Tshego M
1 reviews | Active since Oct 2014
07 Jun 2018, 15:49
WIZARD 247 ******* DEBIT ORDER
WIZARD 247 debited money from my account without my approval. I called into the call centre today and was advised that this can only be reversed at the branch. It is clear that my money is not safe with Capitec bank because I do not even know who this Wizard 247 is. How are these *********** able to debit money from our accounts so easily?
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Capitec Bank's replyOfficial
07 Jun 2018, 16:22I acknowledge your posting, and have referred it to Alfonso Florence for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply07 Jun 2018, 16:22
Official
I acknowledge your posting, and have referred it to Alfonso Florence for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,