BN
Bongani N
1 reviews | Active since Jul 2019
20 Dec 2019, 06:44
Withdrawal issue
Hi there kindly request a help from you regarding my withdrawal from standard bank atm as that withdraw of 1000 but I have not received any cash cos the atm had just shut down due to load shedding on Fri 13 December 2019 at around 8pm
Bongani ezrom nkosi But I log the call to Capitec and spoke to Martha Langa tell me about the invistigation so till now no response even emailed
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
20 Dec 2019, 10:15I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply20 Dec 2019, 10:15
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
BN
Bongani N's updateReviewer Update
20 Dec 2019, 10:32OK thanks but since I have sent emails to you no reply
BN
Bongani N's update20 Dec 2019, 10:32
Reviewer Update
OK thanks but since I have sent emails to you no reply
Capitec Bank's replyOfficial
14 Jan 2020, 09:39Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply14 Jan 2020, 09:39
Official
Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank