TM
Tiisetso M

1 reviews | Active since Jul 2010

13 Feb 2015, 18:32

WILL I HAVE TO ***EN GO THERE EVERY WEEKEND

WILL I HAVE TO ****** GO TO THE BANK EVERY WEEKEND?? I'M A MOTHER, ON WEEKEND I WANT TO SPEND TIME WITH MY SON. BEEN TO CAPITEC SO MANY TIMES ALREADY AND THEY FAILING ME ALL THE TIME. THEY BLOCKED MY ACCOUNT FROM RECEIVING MONEY BECAUSE OF FICA DOCUMENTS AND THIS THEY DID WITHOUT NOTIFYING ME, I WENT WITH MY PROOF OF RESIDENCE, ASSISTED BY NEO HE TOLD ME THAT MY ACCOUNT IS NOW ACTIVE AGAIN. TO MY SURPRISE PEOPLE STILL CAN'T TRANSFER MONEY TO MY ACCOUNT. I GOT A FU@KEN STUPID LETTER AS CONFIRMATION THAT MY ACCOUNT IS NOW ACTIVE!!!!!! I CAN'T ****** DO THIS ANYMORE. FIRST IT WAS MY STOP ORDER DONE INCORRECTLY AND THIS AGAIN??? CAN THEY ****** GET ANYTHING RIGHT THE FIRST TIME AROUND??? WHAT NONSENSE IS THIS!!!! I CAN'T DO THIS ANYMORE!!!!! I HATE THIS BANK

0
Replies (1)
Capitec Bank
Capitec Bank's reply16 Feb 2015, 08:04
Official
Hello makokot,

Please accept my sincere apologies for the frustration which you have endured as a result of this incident.

Megan Martin will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.

Bianca Pieterse
Complaint Administrator
Capitec Bank