S1s
Scania 142 scania

1 reviews | Active since Jan 2013

22 Sept 2021, 07:43

Wife's death

My wife passed away on the 6 sept. I am now trying to close out her bank account. I have contacted Capitec and they insisting that i need a letter of authority which is acquired at the court. I have informed them that i am recovering from COVID myself and cannot be out in the public space, yet they persist with their request. So annoying. I promise never to return to this bank. Very COVID unfriendly!!!!

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Replies (1)
Capitec Bank
Capitec Bank's reply22 Sept 2021, 07:45
Official
Good day Scania

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regardsCapitec Bank