NM
Nthabiseng M

1 reviews | Active since Sept 2016

01 Sept 2016, 12:44

Why stand at the door?

<p>I walk into Capitec today to open an account for my son. Mimi at the door asks a series of questions which I answer. When I get to the consultant, I'm not allowed to use my bank Capitec Bank statement as proof or residence. THIS AFTER A 30MIN WAIT IN THE QUEUE!!!! Mimi then says I misunderstood her!???</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply01 Sept 2016, 13:36
Official

I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank